(Hotel) Innovation in Tallinn
Tallinn, the capital of Estonia has become synonymous with tech start-ups. It is the birthplace of unicorns such as Skype and Bolt. It is buzzing with ideas, energy and an...
Category: Hospitality
The End of the Buffet
by Anson David
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In a post-covid19 new “normal”, hotels may be facing some serious decisions to take. With the probably “social distance” rules remaining active for the months to come, certain services that...
5 Things I am focusing on
by Anson David
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In the last few days I have been busy trying to understand better the current situation, draw parallels with historical events that shook the world in a similar way, and...
Airbnb to contribute $250m to host partners
by Anson David
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In an unprecedented move, the vacation rental technology platform Airbnb has vouched to help their partners with a $250m fund. This fund is intended to compensate part of the loss-of-revenue...
Vouchers (Not Refunds)
by Anson David
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On Friday, the European Commission updated its guidance in light of the catastrophic impact that the Covid-19 virus is having on travel and Tourism. The EC is encouraging customers to...
When Life Gives You Lemons…
by Anson David
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The Guardian reports how hotels in the UK are being block-booked by local authorities to host the homeless in an attempt to keep the Cover-19 virus from infecting more people....
Managing Guest Expectations
by Anson David
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A recent infographic published by Red Lion Hotels Corporation undertook the difficult task to analyse the shift in mindset of a modern traveller. As they admit, In recent years, hotel...
Swimming Safety Tips for Guests
by Anson David
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Most hosts providing accommodation on an island or close to the seaside forget sometimes that our guests do not always know how to swim or at least are not as...
Trending Tech in Hospitality
by Anson David
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In a recent issue of HOTELS Magazine, I came across an insightful article listing the Hot Trends Driving Hotel Technology Innovation. In a world gone completely mobile, accommodation providers, including hoteliers...
Is a Bigger Hotel Better?
by Anson David
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Being myself an evangelist for boutique accommodation, today’s post by marketing guru Seth Godin really got me thinking. He wrote: Is bigger better for the investor or is it better...