Sometime ago I have explored the idea of having robots working in hospitality. Today such concepts are perhaps a step closer to reality thanks to MaidBot. Maidbot is meant to...
The Federal Communications Commission proposed a $25,000 fine against Hilton for its apparent obstruction of an investigation into whether Hilton engaged in the blocking of consumers’ Wi-Fi devices. The Bureau...
Travelmole.com has recently followed a story where a couple with a long-running customer service complaint against hotels.com had to resort to tracking down the company’s vice president on LinkedIn and emailing...
This year’s edition of the Mediterranean Resort & Hotel Real Estate Forum (MR&H) will be hosted in Spain. The event will take place at Collection Eurobuilding in Madrid from November, 9th...
I have to admit that when I read this news report entitled Malta should seek Halal Tourism, Labour MP says, I was taken back and somewhat confused. Was this guy serious?...
Rentals United have created a manifesto to remind all of us in the hospitality industry of our commitment to host guests. Here’s what it says (and to which I totally...
New research conducted by POLO has shown that it’s the added extras that make the biggest impression. In an age when online review can make or break a hotel or restaurant,...
A study recently published by Phocuswright shows clearly that 10% of UK and US travellers have rented an alternative accommodation to that of a hotel or guesthouse, in 2014. This percentage...
It is so nice to step into a holiday villa or boutique hotel and find a well-designed bedroom that makes you feel comfortable the very moment you step inside. Here...
With Summer in the Mediterranean hitting the 40° Celsius, guests should be ready to tackle the heat before they leave home. However, a great host makes sure that the basics...