Robot to replace your housekeeper?
Sometime ago I have explored the idea of having robots working in hospitality. Today such concepts are perhaps a step closer to reality thanks to MaidBot. Maidbot is meant to...
Category: Hospitality
Hilton fined for WiFi jamming
by Anson David
No Comments
The Federal Communications Commission proposed a $25,000 fine against Hilton for its apparent obstruction of an investigation into whether Hilton engaged in the blocking of consumers’ Wi-Fi devices. The Bureau...
Angry customers track down hotels.com boss to get their refund
by Anson David
No Comments
Travelmole.com has recently followed a story where a couple with a long-running customer service complaint against hotels.com had to resort to tracking down the company’s vice president on LinkedIn and emailing...
Spain to host Mediterranean tourism forum
by Anson David
No Comments
This year’s edition of the Mediterranean Resort & Hotel Real Estate Forum (MR&H) will be hosted in Spain. The event will take place at Collection Eurobuilding in Madrid from November, 9th...
The Opportunity of Halal Tourism?
by Anson David
No Comments
I have to admit that when I read this news report entitled Malta should seek Halal Tourism, Labour MP says, I was taken back and somewhat confused. Was this guy serious?...
A Manifesto for all hosts
by Anson David
No Comments
Rentals United have created a manifesto to remind all of us in the hospitality industry of our commitment to host guests. Here’s what it says (and to which I totally...
70% of guests feel more valued when given freebies
by Anson David
No Comments
New research conducted by POLO has shown that it’s the added extras that make the biggest impression. In an age when online review can make or break a hotel or restaurant,...
10% of Travellers choose Vacation Rentals, Shared Accommodation
by Anson David
No Comments
A study recently published by Phocuswright shows clearly that 10% of UK and US travellers have rented an alternative accommodation to that of a hotel or guesthouse, in 2014. This percentage...
5 Steps to a Designing a Boutique Hotel Bedroom
by Anson David
No Comments
It is so nice to step into a holiday villa or boutique hotel and find a well-designed bedroom that makes you feel comfortable the very moment you step inside. Here...
Preparing your Guests for a Heat Wave
by Anson David
No Comments
With Summer in the Mediterranean hitting the 40° Celsius, guests should be ready to tackle the heat before they leave home. However, a great host makes sure that the basics...