Category: Hospitality

Dec 20 2015

Angry customers track down hotels.com boss to get their refund

by Anson David

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Travelmole.com has recently followed a story where a couple with a long-running customer service complaint against hotels.com had to resort to tracking down the company’s vice president on LinkedIn and emailing...

Oct 30 2015

Hospitality, Industry News

Spain to host Mediterranean tourism forum

by Anson David

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This year’s edition of the Mediterranean Resort & Hotel Real Estate Forum (MR&H) will be hosted in Spain. The event will take place at Collection Eurobuilding in Madrid from November, 9th...

Oct 27 2015

Hospitality, Random

The Opportunity of Halal Tourism?

by Anson David

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I have to admit that when I read this news report entitled Malta should seek Halal Tourism, Labour MP says, I was taken back and somewhat confused. Was this guy serious?...

Oct 01 2015

Hospitality

A Manifesto for all hosts

by Anson David

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Rentals United have created a manifesto to remind all of us in the hospitality industry of our commitment to host guests. Here’s what it says (and to which I totally...

Sep 09 2015

Hospitality, Industry News, Marketing

70% of guests feel more valued when given freebies

by Anson David

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New research conducted by POLO has shown that it’s the added extras that make the biggest impression. In an age when online review can make or break a hotel or restaurant,...

Aug 12 2015

Hospitality, Industry News

10% of Travellers choose Vacation Rentals, Shared Accommodation

by Anson David

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A study recently published by Phocuswright shows clearly that 10% of UK and US travellers have rented an alternative accommodation to that of a hotel or guesthouse, in 2014. This percentage...

Jul 08 2015

Hospitality, Random

5 Steps to a Designing a Boutique Hotel Bedroom

by Anson David

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It is so nice to step into a holiday villa or boutique hotel and find a well-designed bedroom that makes you feel comfortable the very moment you step inside. Here...

Jul 03 2015

Hospitality

Preparing your Guests for a Heat Wave

by Anson David

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With Summer in the Mediterranean hitting the 40° Celsius, guests should be ready to tackle the heat before they leave home. However, a great host makes sure that the basics...

Jul 02 2015

Hospitality

Rent your Rooftop – Tips for Maximising your Vacation Rental

by Anson David

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Since in the Mediterranean we see little or no snow at all, our houses feature flat roofs ideal for creating additional space to complement your vacation rental. Here are my...

Jun 25 2015

Hospitality, Industry News

Robots in Hospitality?

by Anson David

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No, the title is not a teaser. It is actually happening and I just cannot get my head around it! I just can’t! Bear with me a second. People travel...