Not All Breakfasts are Served Equal
It is easy to fall in the cultural trap and assume that your region’s breakfast is the norm. Guests visiting from around the world will probably appreciate a taste of...
HomeAway goes Urban
by Anson David
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Industry leader HomeAway has recently announced the top emerging cities exhibiting high demand for whole-house rentals. HomeAway sees these markets as a strong opportunity for owners and property managers to...
Exceptional Service, Exceptional Profit
by Anson David
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A hotel’s maintenance engineer perches on a ladder in the lobby, changing a light bulb. He notices a guest coming in from the adjacent pool area. She is wet, wrapped...
It is time to update your pricing
by Anson David
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As the most important holiday season for accommodation providers approaches (at least here in the Mediterranean), allow me to remind you to update your pricing for 2016. Yes, it is very...
Top 7 European Holiday Homes
by Anson David
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As a way to generate more public awareness about the benefits of holiday home renting in Europe, the European Holiday Home Association launched a search for the best representatives of...
Welcome Pack Tips for Self-Catering
by Anson David
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Welcoming guests to a welcome pack is one of the fundamentals in hospitality for the self-catering sector. This article explores what to put in a welcome pack. So, here we...
What guests look for in vacation rentals
by Anson David
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US-based Evolve Vacation Rental have recently published a study that, amongst other things, indicated the guests’ favourite attributes when booking a holiday property. 1. Space Space is becoming a commodity...
The Psychology of Colour
by Anson David
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Many ask me for advice on how best to decorate their rental property or boutique hotel rooms. What colours to paint the walls to create an ambience that looks great...
Stop Checking Those Emails
by Anson David
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Ron Friedman, author of The Best Place to Work: The Art and Science of Creating an Extraordinary Workplace recently wrote on Harvard Business Review how costly it is to continuously check...
Top 5 Swimming Sites in Europe
by Anson David
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Lists can be very tricky! Especially catchy ones like the one I just used. So let me be clear; these are the best swimming sites in Europe based on water...