A hotel’s maintenance engineer perches on a ladder in the lobby, changing a light bulb. He notices a guest coming in from the adjacent pool area. Sh..
Welcoming guests to a welcome pack is one of the fundamentals in hospitality for the self-catering sector. This article explores what to put in a we..
US-based Evolve Vacation Rental have recently published a study that, amongst other things, indicated the guests’ favourite attributes when booking ..
Forbes Travel Guide reported back in 2013 how luxury hotel were shifting their attending to their ecological sustainability and push it as an import..
A recent textual analysis carried out by US-based Evolve Vacation Rental on 879 reviews, uncovered 4 important keywords that are key in the hospital..
Demand has always driven the market, and the boutique accommodation sector has seen some challenging trends and requests.
Travelling with pets ha..
A whopping 67% of travellers have indicated in a recent study that Wifi availability is the single most important factor when selecting their travel..
Wifi is becoming more of a given for travellers, and most guests started to expect high-speed internet to be accessible from their room or unit, for..
Following the global success of Airbnb and the way it threatens to change the hospitality industry, many were those who have tried to imitate, clone..
Reputation is what people expect us to do next. It's their expectation of the quality and character of the next thing we produce or say or do.Seth Godin