Trending Tech in Hospitality

Trending Tech in Hospitality

In a recent issue of HOTELS Magazine, I came across an insightful article listing the Hot Trends Driving Hotel Technology Innovation.

In a world gone completely mobile, accommodation providers, including hoteliers and VR hosts, must fight to capture guest attention and make the guest experience as seamless as possible.

I have personally been beta-testing a multitude of apps ranging from e-Concierge to help with the guest experience, to various IoT devices that transform the room/apartment/villa into a smart unit. I have to admit that some of these are merely toys (or should I say toys-for-boys?) and add very little beyond the novelty of the item.

Having said that, I firmly believe that the right amount of technology, coupled with quality human interaction can help us provide better hospitality.

As a matter of fact, I am working on some of these technologies myself and these include:-

  • Interactive IP TV (that is affordable, easy to use and independent from any provider)
  • eConcierge Apps (that replaces printed information)
  • RFID Access Systems (that offers flexibility and security)
  • Digital PBX systems (that helps small operators to offer a better “presence”)

These are all happening in my own lab and in the coming months I will be sharing with you my experience (and that of our guests) when interacting with such technology.

In the meantime, here is the article from HOTELS about trending technology.

Anson David

Anson David

Anson David is an entrepreneur with a passion for the travel and hospitality industry. His marketing acumen permits him to take ideas to market fast and develop niche businesses. Based on the idyllic Mediterranean island of Malta, Anson enjoys snorkelling, squash, cooking and driving classic cars.
Anson David

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