Dec 20 2015

Hospitality

Angry customers track down hotels.com boss to get their refund

by Anson David

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Travelmole.com has recently followed a story where a couple with a long-running customer service complaint against hotels.com had to resort to tracking down the company’s vice president on LinkedIn and emailing...

customer service, expedia, hotel.com

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Dec 18 2015

Industry News

Have the events unfolding in France caused your clients to cancel or delay travel to France?

by Anson David

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From the findings of the Travel Leaders Group‘s authoritative 2016 Travel Trends Survey I couldn’t but take a closer look at the numbers pertaining to travel to Paris and France. Travel Leaders Group agents...

paris attacks, survey 2016

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Dec 17 2015

Industry News

Hotels vs. Airbnb – The French Saga

by Anson David

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According to France 24 News, French hoteliers have complained against the country’s state railway SNCF for their commercial partnership with Airbnb. These complaints have forced SNCF to cancel it’s agreement...

airbnb, france, paris attacks, sncf

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Nov 05 2015

Industry News

Expedia buys HomeAway for almost $4 Billion

by Anson David

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Travel giant Expedia makes an aggressive move into the vacation rental sector by purchasing one of the sector’s market leaders, HomeAway for $3.9 Billion (€3.6B). Jay Williams from VillaMarketers.com suggests that this...

expedia, homeaway

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Nov 03 2015

Marketing, Technology

Who controls your holiday rental business?

by Gianpaolo Vairo

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Since 2008, more than 60 million travellers have booked accommodations through Airbnb. With online trave agents (OTAs) on the rise, selling through these middlemen can seem like the best way to...

booking engine, direct bookings, localler, OTAs

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Oct 30 2015

Hospitality, Industry News

Spain to host Mediterranean tourism forum

by Anson David

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This year’s edition of the  Mediterranean Resort & Hotel Real Estate Forum (MR&H) will be hosted in Spain. The event will take place at Collection Eurobuilding in Madrid from November, 9th...

forum, mediterranean, mr&h

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Oct 29 2015

Industry News

Pledge for Longer Summer in Greece

by Anson David

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Bloomberg has reported that the Greek tourism chiefs are being solicited to extend the holiday season. Such pledge arrives as demand for North African resorts has dropped following the terrorism...

bloomberg, greece

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Oct 28 2015

Industry News

EU rules on package travel for the digital age

by Anson David

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Today, Ministers in the Competitiveness Council reached a political agreement on new rules that will bring protection for package holidays up to speed with the digital age. Věra Jourová, Commissioner...

EU Package Travel Directive, EU parliament

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Oct 27 2015

Hospitality, Random

The Opportunity of Halal Tourism?

by Anson David

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I have to admit that when I read this news report entitled Malta should seek Halal Tourism, Labour MP says, I was taken back and somewhat confused. Was this guy serious?...

halal tourism, islamic tourism

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Oct 26 2015

Industry News

Luxury Yacht, Submarine to Cruise the Mediterranean

by Anson David

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On e of the world’s most luxurious cruises will set anchor in the Mediterranean from the end of March through October of 2016. Crystal Yacht Cruises’ Crystal Esprit will offer more than...

cruises

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