Today, Ministers in the Competitiveness Council reached a political agreement on new rules that will bring protection for package holidays up to speed with the digital age.
Věra Jourová, Commissioner for Justice, Consumers and Gender Equality said:
“If you plan your holidays you should not have to worry about insufficient legal protection. This is why new EU rules will soon cover over 120 million holidaymakers who book combined travel online: adapting the EU rules on package travel to the digital age. Travellers will clearly know what they are buying and what their rights are, especially if something goes wrong during their holidays. These new rules also support the travel industry that will benefit from less administrative burden and much-needed legal clarity.”
The rules will extend protection of the 1990 EU Package Travel Directive to cover not only traditional package holidays, but also give clear protection to 120 million consumers who book other forms of combined travel, e.g. a self-chosen combination on a website of a flight plus hotel or car rental. There will always be protection where travel services are advertised as a package or where they are offered at a total or inclusive price.