FeWo-direkt together with Engel & Völkers have recently published their 8th Rental Market Analysis. The study involved 4,410 holiday properties – a sector that is gaining further interest from private...
A recent Booking.com TV and cinema advert received numerous complaints claiming that the ad was offensive and that the repetition of the word “booking” suggested a swear word. The 1-minute...
Over 200 tourism organisations, initiatives, businesses and short films have been selected for the next stage of the Awards across 12 categories. The 206 tourism businesses, organisations and initiatives come...
Owning and running a small accommodation business usually means that you are required to fill many roles. Although we are all aware of the importance of Social Media in marketing...
HomeAway, recently announced its $2 million minority investment in Flat4Day, also known in Turkey as Hemenkiralik, the country’s largest vacation rental website. Flat4Day lists nearly 30,000 properties, the vast majority...
The commissioned survey – conducted by PhoCusWright – reveals that more than half of global respondents do not want to make a booking commitment until they read reviews and find...
If you are lucky to own a holiday or investment property anywhere around the Mediterranean sea, you know that having a swimming pool is a great amenity to offer to...
Travel review site TripAdvisor is a giant in it’s sector and a major influencer especially in the accommodation business. Hoteliers and accommodation providers do not always see TripAdvisor under a...
In any service business, no matter how good your team is, problems will occur. When they do, Inghilleri and Solomon recommend 4 steps for recovery: 1. Apologize and ask for...