Robots in Hospitality?

Robots in Hospitality?


No, the title is not a teaser. It is actually happening and I just cannot get my head around it!

I just can’t!

Bear with me a second. People travel to world to enjoy an experience, meet the locals and in certain situations, make some new friends. If you are travelling for business, the above are not precluded – they are simply squashed between the dozen meeting you have scheduled.

What Savioke have developed is a robot butler that is sent by a human to your guest room to bring whatever you may have ordered. So, instead of a warm service by a butler, innkeeper or B&B owner, we are now supposed to send a bin-on-wheels with its own Twitter account to bring breakfast to our guests?

Aloft Hotel in California have introduced these so-called Botlrs last year and according to Tnooz’s Nick Vivion

This newest Aloft associate will not only free up existing talent’s time, allowing them to create a more personalized experience for guests, but will enhance the hotel’s current tech-forward offerings.

I think this is sooooo contradictory! Sorry, but robotics in hospitality should be limited to vacuum cleaning. That’s at least my 2-pence worth.

Anson David

Anson David

Anson David is an entrepreneur with a passion for the travel and hospitality industry. His marketing acumen permits him to take ideas to market fast and develop niche businesses. Based on the idyllic Mediterranean island of Malta, Anson enjoys snorkelling, squash, cooking and driving classic cars.
Anson David

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